Lombard Park District

SUPPORT & ENGAGEMENT Lombard Park District National Gold Medal Award Application 5 There are few resources more critical than public support, citizen involvement, and staff engagement. Please identify one outstanding or innovative example for each of these three characteristics. PUBLIC SUPPORT–BUILD IT, THEY WILL COME: The District opened its new athletic center on July 1, 2018 and received overwhelming community support. This facility was the product of stakeholder meetings, focus groups and surveys. A goal of obtaining 1,000 members at six months was shattered within weeks of the grand opening. Currently there are 3,800+ members, averaging 515 daily visits, of which 89.4% are residents. CITIZEN INVOLVEMENT: Volunteers donate thousands of hours annually that contribute to the success of events, programs, facilities, and services. Recently, our community participated in a series of focus groups regarding the District's golf course. Citizen feedback led to rebranding, name change, fairway improvements, clubhouse functions, and enhanced menu to enrich the golfer's experience as we open the new Lombard Golf Course this spring. STAFF ENGAGEMENT: While staff is involved at the local, state, and national level, staff engagement and teamwork was extremely evident throughout the CAPRA process. This endeavor began with all-staff brainstorming sessions where hidden talents emerged and narratives were written at weekly meetings. The achievement of scoring 100% compliance in all standards was the ultimate validation. The accreditation process continues as staff maintains the CAPRA standards of excellence to ensure a high level of accountability and services to our residents.

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