Lombard Park District

REGISTRATION FOR RESIDENTS REGISTRATION Resident Registration: December 1, 2013 Nonresident Registration: December 8, 2013 REGISTRATION METHODS ONLINE: MAIL: FAX: DROP OFF: www.lombardparks.com Lombard Park District Attn: Registration 820 S. Finley Road Lombard, IL 60148 (630) 620-0762 Sunset Knoll Recreation Center 820 S. Finley Road Lombard, IL 60148 If the registration office is closed, place the completed registration form and payment in a sealed envelope and leave in the drop box outside the main entrance. PROGRAM FINANCIAL ASSISTANCE All residents should have the opportunity to participate in leisure programs regardless of their ability to pay. To that end, the Lombard Park District has initiated a financial assistance fund for people in need. Financial assistance applications are available at the recreation center. The Park District offers limited financial assistance in the form of reduced or waived fees. REGISTRATION INFORMATION Complete the registration form including second choice programs and signature. Unsigned forms or incorrect payments will delay the registration process. Please make note of registration deadlines for specific programs. Make checks payable to Lombard Park District, and include a phone number on the check. There is a $20 service fee for any returned checks. Please pay for your first choice only. You may assume that you are enrolled in your first choice in the program(s) for which you have registered unless you receive a phone call from Lombard Park District staff. Anyone registering a child for a Lombard Park District Early Childhood program for the first time must include a copy of the child's birth certificate. Your registration will not be processed without it. RESIDENTS & NONRESIDENTS Residents within the boundaries of the Lombard Park District must show proof of residency to qualify for resident fees. A Lombard address does not always indicate resident status because not all Lombard addresses are within Park District boundaries. Golfers must show their driver's license or a utility bill to prove residency. WAITING LISTS Depending on the program or event, waiting lists are created based on capacity and/or deadlines. We will contact you if you have been placed on a waiting list or missed a registration deadline. REFUNDS AND CANCELLATIONS Programs may be cancelled or altered due to low registration, changes in staff or facility availability. You are entitled to a full refund for a program that has been cancelled by the Park District. Participants may request a full refund before a program begins. OUR COMMITMENT TO YOU: CUSTOMER SERVICE PLEDGE The Lombard Park District staff is prepared to exceed your expectations in every way possible. Employees will provide you with total satisfaction guaranteed. Our pledge to you: • Friendly and enthusiastic staff who are professional and knowledgeable. • Organized, and clean and safe parks, programs and facilities. • Timely and consistent service. • Uncompromising quality. SATISFACTION GUARANTEED: We guarantee that you will enjoy the quality programs and special events. However, if you are not satisfied with a class or program, we will arrange for one of the following: • You may repeat the class at no charge, • You may receive a credit applicable to another program, or • You may receive a refund. Stop by or call Sunset Knoll Recreation Center for more information. Restrictions apply to adult sports leagues, food and beverages, and tickets to entertainment and sporting events. Lombard Park District complies with federal and state anti-discrimination laws as set forth in the Illinois Human Rights Act, the Illinois Constitution, Title VI of the 1964 Civil Rights Act, Section 504 of the Rehabilitation Act of 1973 as amended, the Americans with Disabilities Act of 1990 and the U.S. Constitution to the extent that no person(s) shall be excluded from participation in or denied benefits of the Park District's services, programs or facilities on the basis of race, religion, color, age, sex, sexual orientation, national origin, ancestry, citizenship, disability, arrest record, marital or veteran status or any other legally protected status. If you believe you have been discriminated against in any Park District program, activity or facility, please contact the Lombard Park District, 227 Parkside Avenue, Lombard, IL 60148 (630) 627-1281; the Equal Employment Opportunity Officer, Department of Conservation, 524 South Second Street, Springfield, IL 62701-1787 (217) 782-7616 or the Equal Opportunity Program Director, U.S. Department of the Interior, National Park Service, P.O. Box 37127, Washington, D.C. 20013-7127. 630.620.7322 | www.lombardparks.com

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